Always ride at a low and steady speed. Avoid sudden acceleration, braking, or sharp turns to prevent loss of control. Prioritize your safety over the device—stop immediately if you feel instability or risk of falling.

Ensure the brake system is fully functional by testing it before each ride. If the brake fails to engage properly, stop using the device until it is repaired. Regularly inspect electrical connections for looseness and tighten them if needed.
To drag the device, fold it and pull the handle. For carrying, fold it and grip the “handle” securely. Never lift or move the device by its frame to avoid damage. Always store it in a dry place to prevent battery corrosion.
Contact Airwheel’s warranty service at https://www.airwheel.net for repairs. The battery and motor are covered for 1 year, while the body frame has a 1-year warranty. Avoid self-disassembly or water exposure to maintain coverage.